We love your questions!
Please check out our Frequently Asked Questions (FAQs)
Shipping and Porch Pickup
SHIPPING IS ONLY by Priority Mail and cost a total of $8.00 for up to 6 masks. OR If you are in the Georgetown Texas area you can do Porch-Pickup for FREE. Currently, masks ship 2-3 business days after purchase, with the exception of Sunday. If overseas please send me an email to calculate shipping.
Washing Instructions
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We recommend washing your facemasks in a garment bag on a delicate cycle. If you have time you can air dry. Our masks are 100% cotton so to get that awesome look you had on the first day your masks arrived, you can iron them. Be careful as to not iron elastic and silk ear ties.
My Ties are too long or are coming undone at the end
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We recommend tying a knot in the end.
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If they are too long cut them to what size you like and put a knot in it.
My Elastic Sliders Fell Off:
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To get these back on please follow the below steps:
My Elastics are too small, what do I do?
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Please know I will make things right, so please reach out to me at my email.
My Elastics are too big, what do I do?
By June 26, we will be sending cord locks with every order. If you already have masks at home and need some, please email us.
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Try sewing a small tuck in the elastic
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Do you have a craft bead that you could thread the elastic through
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Try to twist the elastic once before wrapping around your ears
My Ties are too long or are coming undone at the end
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We recommend tying a knot in the end.
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If they are too long cut them to what size you like and put a knot in it.
My Nose Bridge Broke
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Nose bridges are expendable items. We do sell replacements and will mail them for free through snail mail.
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We also suggest using the closers on coffee bags as a backup. Just cut at 3" and slide in the nose bridge holder.
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Always remember to take the nose bridge out while washing.